Jamie Richardson jamie.richardson@coverdale.com Consultant - Coverdale UK Married to Liz with a son Jack. Has been with Coverdale since 2007 Career in brief Jamie spent the first part of his professional career as an Instructor in the Royal Navy. Involved with the design and delivery of Engineering (Mechanical, Electrical and Nuclear) training to all levels within the RN he lead specialist teams from areas as diverse as Nuclear Propulsion to Special Communications. Leaving the Navy Jamie concentrated in the area of management development and was appointed as the Training and Development manager for a UK subsidiary of Saint Gobain. He then went on to work for an international consultancy focusing on the development of leaders and teams in industries ranging from large multi-nationals to entrepreneurial small businesses. His challenging style has proved particularly successful in creating and sustaining behavioural change in the people he works with. Jamie continues this type of development facilitation as a consultant within the Coverdale Organisation and his experiential approach has been of considerable help to those client who have needed to align new and existing people together into an ever changing business environment whilst still maintaining people’s flair and individuality. In his work as a consultant and trainer he focuses on: Team integration and alignment Development of leaders through self analysis and action centred learning Facilitation of people development strategies Coaching coaches 1:1 coaching Embedding HR procedures through behavioural change (e.g. making appraisals work, accident investigation) Some recent assignments: Ran a development programme for 90+ senior and middle managers for a Water Utilities company, creating usable a common approaches to achieving cross functional capabilities. Developed and delivered a complete management development programme for a multi-site national manufacturing company. Included general managers, shift manager and team leaders. Co-developed a radical (and simple) appraisal process and subsequently designed a follow-on coaching process which was subsequently delivered as a complete programme across Europe. Resulted in appraisals being highly regarded and worthwhile which then naturally flowed into a targeted coaching environment. Client was a specialist global oil company. Designed and delivered an experiential leadership development programme for a major UK retailer. Embedded behavioural change through the use of in-house facilitators and self-sustaining action learning sets. Coached small business owners to delegate more effectively so that their individual entrepreneurial talents could be utilised in the light of a post 9/11 turn down in the aerospace sector. Previous career experience: Senior materials instructor – Nuclear Training Group (RN) Staff training manager – Special Communication Unit (RN) Management Development manager – Saint Gobain Solaglas People Development Practice Leader – Pera International. Education and training (optional): HND Materials Science – Sunderland Polytechnic BSc Hons Materials Science – Bath University Certificate in Personnel Management – Plymouth University Practitioner – Neuro-Linguistic Programming Fellow of the Chartered Institute of Personnel and Development. Member of the Association of Coaching Accredited Situational Leadership facilitator Accredited Strength Deployment Inventory facilitator Certified "High Ropes" instructor. Working languages: English Jamie says: "When people describe me as a trainer I envisage me holding a chair, cracking a whip and trying to get a wild animal to jump through a hoop. Put simply, I challenge people to look at themselves differently and change the way they may wish to do things. Realising that business needs good process, market penetration, products and services etc, but without effective and motivated people the journey may fail or at best be much more difficult than it needs to be. Sometimes, and quite wrongly described as "soft skills", these, what I prefer to call “tactical skills” are the lubrication of a highly effective team. My role is to help people do, say and feel differently about their contribution to the team whether as a team player or a leader. The biggest buzz I get is seeing and hearing the pennies drop and the newly motivated people aspiring to their true potential, whatever that may be. On a personal front, my family and I love the great outdoors and when hill walking will bore people senseless on interesting cloud formations and the geology beneath their feet. I enjoy working with my hands and can be quite creative armed with anything from a fine file to a chainsaw."

Jamie Richardson Coverdale UK