Inspire - Step 1: Identify needs
The first step is an exploratory conversation to find out needs, coaching aims and how these align with company aims. It should also be checked that coaching is the appropriate medium. When there is agreement to go ahead, the first coaching session should seek shared clarity on the aims and outcomes of the coaching sessions, on the scope and approach and the duration period.
With this in place a coaching plan can be developed together with indicators of progress and success. This enables the coach and the individual to determine how many sessions are appropriate and how often to meet. The impact of the coaching should also be evaluated regularly against the agreed aims and success indicators.