Open Courses - Stop Press!
Coverdale have taken a strategic decision to focus all effort on helping clients on an in-house basis only. Over the last few years we have seen a steady shift in the market where more and more clients are demanding tailor-made solutions to meet the specific needs of their businesses. In order to respond well to this need and so we can optimise the value we add we have taken the decision to cease running open courses.
Terms and Conditions
Fees
The course fee is inclusive of tuition, accommodation, meals and materials. All fees are subject to VAT at the current rate.
Payment
All invoices are payable 28 days before the commencement date of the course. Coverdale reserves the right to cancel any booking should payment not be received by this time. Later booking requests will only be considered if full payment accompanies the booking request.
Cancellation
Should you need to cancel a place booked, it is vital that you inform the course administrator in writing immediately. If you cancel a booking within four weeks of the commencement date of the course, the full fee remains payable. You may, however, substitute an alternative delegate at any time. All cancellation fees will include the cost of cancelled hotel accommodation.
Transfer
If, within four weeks of the commencement of the original course booked, you transfer your delegate to another Coverdale course, 50% of the course fee remains payable.
Published dates and venues
The Coverdale Organisation reserves the right to alter or cancel published dates and change venues without liability; places on alternative courses will be offered where possible.