Read more about Coverdale

Getting through the tough times

Published: 30.01.2012 / Coverdale

History shows that every economic crisis produces both winners and losers. It leads to a redistribution of power, influence and wealth, with consequent heightening of social tensions. A reform pressure arises, which also enables necessary renewal.

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Building the best executive team

Published: 30.01.2012 / Coverdale

Building the best executive team is actually not that difficult if you go about it the right way and you are determined and sometimes courageous enough to make it happen.

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Cross departmental working or silo mentality

Published: 30.01.2012 / Coverdale

Productive networking, shared good practice, organisational alignment, 'joined up' thinking, not to mention joined up behaviour. It all seems to make sense so why is a 'silo' mentality still so prevalent?

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Ignore best practice - understand the principles!

Published: 30.01.2012 / Coverdale

One thing about management blockbusters and their 'guru' authors is that much of the writing is a result of the authors trying to find the next big thing, the breakthrough thinking, the recipe for succes, the business equivalent of the Holy Grail...

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Is your organisation ready for change?

Published: 30.01.2012 / Coverdale

Use our checklist to assess the readiness and capability of your organisation to achieve sustainable change. Eary on in the process you need to know whether there is a risk that you may bite off more than you can chew.

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Stop focusing on failure

Published: 30.09.2011 / Coverdale

What is it about us? We love to focus on failure, to point out what went wrong, to rejoice in misfortune – but why? Have you ever listened to a football crowd in this country? The venom with which some comments are made to players is disturbing. Even at school games the ‘helpful’ feedback from coaches and parents is enough to put some kids off for life. Why can’t we be more supportive?

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Leadership - what now?

Published: 30.09.2011 / Coverdale

The last decade has seen massive change. The workplace has evolved constantly so that companies can keep pace with the demands of an ever shifting competitive market. The modern business needs to be adaptable, flexible and light on its feet. This means new roles for managers and leaders. They need to operate differently, and they need new behaviours and new skills. The old command and control model is no longer appropriate.

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The importance of good customer service

Published: 30.09.2011 / Coverdale

Good customer service is something all businesses need to ensure sustained success. However, the real challenge lies in how it is delivered. It's one thing for a business to pay lip-service to the concept and another entirely to ensure good customer service is placed solidly (and consistently) at the forefront of everything a company does.

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Engaged or just in a short term relationship

Published: 30.09.2011 / Coverdale

To some of us the word engagement conjures up images of proposals, promises, commitment, and possibilities for a bright future. To others it means restriction, loss of freedom and a bleak future! Leaving aside any dodgy jokes about who does what to whom, there are parallels in employee engagement. In particular, engagement is two-way and requires commitment from both parties.

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Integrated Business Planning

Published: 30.09.2011 / Coverdale

It doesn't matter how well thought out and logical your business plan is, if individuals do not commit to specific actions, then it becomes merely words on a sheet of paper. Yet the planning process is often a top down activity that can lead to a lack of buy-in at best, and at worst, the plan gathering dust in a drawer somewhere. So how do you ensure buy-in and commitment to a business plan?

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Getting through the tough times

Published: 30.09.2011 / Coverdale

History shows that every economic crisis produces both winners and losers. It leads to a redistribution of power, infuence and wealth, with consequent heightening of social tensions. A reform pressure arises, which also enables necessary renewal. When times are tough the challenges facing organisation are complex...

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Holding your strategic nerve in China

Published: 01.06.2011 / Coverdale

Expanding in to China back in 2009 Coverdale knew it was not going to be an overnight success story. However, fast forward two years and Dave Heddle, acting managing director of Coverdale China, feels that as long as you're in it for the long haul then there are rewards to be had...

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The importance of being confident

Published: 01.06.2011 / Coverdale

As in other walks of life, confidence is an essential component for success in business. When confidence wanes at any level of the economy - as has been all too evident in recent years - it impacts on business and the effects are all too often painfully clear to see. The corporate world retreats into resignation and cautious acceptance, battening down the hatches to weather the storm...

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Coverdale - Why teams don't always work

Published: 01.06.2011 / Coverdale

Coverdale's mission is to enable people to succeed - together. We are experts in collaborative working and our roots are firmly based in the skills of team working...

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Why Corporate Coaching should be essential in tough times

Published: 01.06.2011 / Coverdale

In business, it's easy to slip into complacency, especially when things are going well. A case of when the tide's in you can't see the rocks. However, what happens when (economically speaking) the tide goes out, exposing the jagged, treacherous rocks in all their scary menace? Logically, what should occur is the implementation of a robust, strategic, corporate plan to deal with any downturn and emerge stronger. On that point, businesses would obviously agree. However, the rub lies in deciding exactly which approach to take. Knowing exactly what's required.

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The Do's and Don't's of Organisational Development

Published: 01.06.2011 / Coverdale

Regardless of any textbook definition, organisational development, a specialist type of management consultancy, should always boil down to one key thing: making a positive difference to the client's organisation. That said the very idea of management consultancy has developed a somewhat tarnished reputation in recent times. Hardly surprising given there are no real qualifying barriers to entering the industry, a business card is often all that's required by way of credentials. So what's the difference between a good and bad consultant? What are the rights and wrongs? And more importantly, how do you tell the difference?

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Are business reality shows giving young managers the wrong message?

Published: 01.06.2011 / Coverdale

"You're fired" the legendary catchphrase from Britain's most notorious boss, Lord Sugar, is once again ringing out of television sets across the country. The Apprentice, now in its seventh series, is back on our screens, and with almost nine million viewers it's clear to see that self-made millionaire Alan Sugar is doing something right in the boardroom. While the success of the celebrity entrepreneur is not in dispute the example television shows such as the Apprentice are setting young aspiring managers is up for debate.

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Leadership – the key to growth

Published: 23.04.2010 / Mike De Luca

With the countdown to the next general election now in full flow, a recurring theme of the hustings continues to be the importance of strong leadership...

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Afghanistan

Published: 20.07.2009 / Dave Heddle

As the British losses rise in Afghanistan it is perhaps fitting that the Prime Minister has himself come under attack, facing some strong criticism about a perceived lack of resources for our troops who are serving in the campaign...

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MP Expenses

Published: 15.05.2009 / Mike De Luca

First comes the media fallout and then the inevitable jokes follow. Have you heard the one about the sign hanging over the MP’s front door? It reads ‘Home Sweet Home Sweet Home Sweet Home’...

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Training Journal

Published: 08.12.2008 / Peter Honey

Peter Honey wonders why, when learning opportunities are staring them in the face, some people choose to look the other way...

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Crossing boundaries on the road to Utopia

Published: 01.05.2007 / Mike De Luca

An organisation needs order. Structuring it into departments is one way of achieving that - and such silos can be cosy. But going back to basics and thinking about the real purpose of the organisation brings the chance to break down barriers and end the silo mentality ...

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The Human Factor

Published: 01.02.2007 / Mike De Luca

Change management is a concept that is new to China...

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Read more about us

Established for over 45 years, Coverdale is the originator of experiential learning and a forerunner in organisational development and we remain experts in our field...

History

Our clients say

"I have worked with Coverdale several times in my career and each time they have made a significant impact on the organisation and particularly its people.  Most recently I used them to transform the culture of one of our private equity owned businesses and prepare them for growth and ultimately, a sale. I am clear that the work with Coverdale helped us create value."

David Williams, Chair, Operating Partners, Duke Street